Water, Fire & Sewage
Damage Restoration

Call Now – We'll Be Right Over

770-693-4568

One Call to Get Your Place Back to Normal
Call us first – we'll contact your insurance
Free estimates & same-day cleanup
Complete restoration

Cleanup in Hours not Days

We don’t mess around with water damage. It can take other companies several days to get your place cleaned up. We do it in hours. We send out a whole team to get in there and get it done right.

5.0 401 reviews

15-25 Minutes

First Responder Arrives

Free damage assessment
We contact your insurance

30-45 Minutes

Cleanup Crew Arrives

Professional team
Supervisor on site

3-7 Hours

Remediation Complete

Remove water & muck
Set up drying equipment

7-14 Days

Restoration Complete

Professionally restored
Leave it looking like new

24-Hour Emergency Service

Water & Fire Damage Response Team

770-693-4568

We Work Directly with Your Insurance Company

Unless you work with insurance every day like we do, you're likely to become frustrated and disappointed with the process. We ensure you get the amount needed to properly restore your home or business, because you want it to look new, not patchworked.

Damage
Assessment

We provide the detailed information your insurance company needs to process your claim.

Negotiate on
Your Behalf

Insurance companies tend to pay as little as possible. We’ll negotiate to get you the appropriate amount needed for full restoration.

Bill Insurance
Directly

If we’re dealing with your insurance, you won’t get a bill from us. We bill them.

Why Customers Give Tidal Wave 5-Star Reviews

Tidal Wave Response

E4, London

5.0 401 reviews

Kevin Finn ★★★★★ 4 months ago
My Experience with Tidalwave was great. I have already left a review on the dry out they did, but after Collin was really quick to setup the restoration. The subcontractors showed up on time, covered floors and were very respectful. They … More got the job done fast and it looks great. Added before on after pics. Will def use them again and recommend them to my friends.
Pj jordy ★★★★★ in the last week
Highly recommend John and a Tidal Wave. We had an emergency for a flooding in our basement, and after calling numerous places that showed no sense of urgency, John came out immediately without hesitation. Their team came out first thing … More the next morning without question and got to work. They explained the entire process with insurance and handled the claim with us. Very nice and professional. 10/10 recommend Tidal Wave.
Linda Carrig ★★★★★ 6 months ago
My brand new refrigerator’s water filter ruptured and poured water through the kitchen floor into the unfinished basement in my brand new vacant house! I discovered the flood in the middle of the night when I , by luck, dropped by to check … More on the air conditioner’s settings. What a mess… but Tidal Wave immediately came to my rescue! They worked seamlessly with my insurance company and got the house drying out before any additional damage could incur( like mold!)
They carefully explained their process to me and for-filled all their plans for my house on time, with an expert crew in a neat and organized fashion. The house is , once again, functional and ready for its new family!
Tidal Wave was a pleasure to deal with and I strongly recommend them to anyone facing
a disaster and want their property protected and returned to a healthy, safe, functional condition.
Valarie Nolan ★★★★★ a month ago
After a broken pipe in my wall, Tidal Wave responded to my call that day and started repairs. They were very professional and efficient. The did a fantastic job of remodeling my home within a very short time. I was extremely pleased with … More all of the repairs they did and would highly recommend them to anyone needing a mitigation and remodeli got your home..
Nicholle McKoy ★★★★★ 3 months ago
Tidal Wave Response & Restoration is hands down, EXCELLENT. They DELIVER. Their response time was so prompt and professional when a pipe burst in my home because of the freeze back in January. They moved my furniture with great care … More and were extremely thorough with ensuring that my home was completely dry and could safety move onto being restored. Jon’s communication was fantastic as he kept me abreast as to what to expect during each phase and from the crew to their administration, EVERYONE is top tier! I’d highly recommend Tidal Wave and can’t thank them enough!
Kim & Mike C ★★★★★ 4 months ago
We had a water leak situation that originated from our kitchen sink that leaked under the floor and into the garage below. Tidal Wave took my call for help immediately and responded that same day by sending a crew of guys that were capable, … More courteous, and respectful. There was a crew manager that was on point and who ensured that he had a grasp on the situation and my expectations. The job was completed within hours and the crew left my home as neat as before they arrived. In addition, the owner, John, worked with me on the cost (as I was paying out of pocket). The fee for services was extremely reasonable and John even allowed me to pay the next day, after the service call, as a courtesy. I cannot say enough good things about Tidal Wave and how they conducted themselves. They exceeded my expectations and definitely put me as the customer first. I highly recommend them for restoration/home rescue work and would not hesitate to call them again should the need arise again.
Anne Berman ★★★★★ 9 months ago
We did not plan to renovate our terrace level but when the hot water heater leaked and flooded the entire area, Tidal Wave was recommended to us by the plumber who installed the new hot water heater. John, the owner was at our house the … More same evening and mitigation started early the next morning. The crew professionally removed wet drywall, flooring, and baseboard. Fans and dehumidifiers ran for several days and then the fun began.
With Colin's help we were able to choose updated flooring, repaint a color of our choice, and new trim was installed. Everything was completed professionally. If you're ever in an emergency situation from water damage, don't despair. This company will hold your hand through the entire process and make it as easy as possible.
Dyna Nelson ★★★★★ a month ago
I am so incredibly thankful for Tidal Wave. I was so distraught with the flood in my home and I was so nervous about how everything was going to be handle but the guys that worked over there made everything simple and easy. I I now understand … More the beauty of having a one-stop shop with experience. I could never have it any other way after this!
Robin Henry ★★★★★ 3 months ago
Tidal Wave has been a great company to work with!! When my pipe burst in my bathroom flooding the entire home, they came to my house the same day, reassured me that they could help me and talked to the insurance company with me. They … More cleaned the affected areas extremely well. I am very pleased with them.
Ashleigh Harris ★★★★★ 3 months ago
Tidal Wave did a GREAT job on the mitigation and refurbishment of my basement after I had water damage! From the start, Johnny was very personable and attentive to my questions and needs, even though he was sick during my project. He made … More me a priority and I felt that. Billy was the project manager and did an excellent job with follow-up and management of the teams. I knew I could count on Billy to get the job done and to manage it well so that I didn’t have to. Lupé and Carlos did a wonderful job on the painting and drywall and were an absolute pleasure to be around! I even had them come back to do some more work after their initial project was complete. Leo also was very pleasant to work with as he installed new flooring, etc. on the project. When I had concerns about how the finished product looked, Leo made sure it met my expectations before it was marked as complete. I appreciated this greatly. Billy helped with the coordination of the whole project from start to finish. I would highly recommend Tidal Wave to friends and neighbors. This was my first major home project, and I’m sure I would have freaked out 15 times from the stress of it all, but with this team, that stress was drastically minimized. They scheduled me quickly, worked around my travel schedule, and completed my job ahead of schedule. I had several friends (more experienced home owners) visit during and after all the project work, and they commented on the great team I had doing this. The hard work was definitely noticed! Suzanne in the billing department was also exceptional with her attention to detail, follow-up, and clear communication and documentation. She answered my questions fully and was extremely patient with my ignorant questions being a first-timer. Kudos to this entire team! Thank you thank you thank YOU! -Ashleigh
Evan Stalcup ★★★★★ 3 months ago
John and Michael are great to work with. I have used them since 2015 on two different homes that I own. I also work in real estate and from time to time my clients need them, they are my first call! Great team all around.