Emergency Service

Emergency Service

What to do in Case of a Sewage Emergency

A sewage emergency occurs when sewage gets into the home. This can occur as a result of a backup from a municipal or septic system, drain backup, or floods that bring external sewage into the house. Sewage problems most commonly take place on the lowest floor of your house, but some drain or pipe backups can result in sewage problems on an upper floor.

When a sewage emergency has taken place, it’s important to stay safe and call a professional. Sewage is extremely dangerous for your health, and is easy to spread to other parts of the building. These tips will help you stay safe and minimize the amount of damage and cleanup to your home.

  • Vacate the property as soon as possible. Fumes from sewage can carry diseases, so it’s important to avoid exposure.
  • Contact your electricity provider and have them shut off the electricity to your home.
  • Don’t try to use or start any electronics or appliances that have come into contact with sewage damage until they have been safely restored.
  • Don’t re-light gas appliances such as water heaters until you have been given the go-ahead to do so.
  • Avoid exposure to water that has been contaminated with sewage. This is a health hazard.
  • Avoid entering the area contaminated with sewage or touching anything in the room. You can cross-contaminate other parts of the house by doing so.
  • Don’t re-enter your home until you have been cleared to do so by a professional hygienist.

When a sewage emergency has occurred in your home, call Tidal Wave Response, a professional sewage damage cleanup and restoration specialist. We will completely clean, restore, and repair your home back to its original condition within 7 – 10 days.