& Repair Services in Atlanta
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5.0 Ratings based on 638 reviews - Local Experts, Local Reviews
At Tidal Wave Response, our mission is to bring your property back to life after a disaster. Discover why home and business owners trust us for 24/7 restoration.
Call Now - 404-900-3852CALL US BEFORE CALLING YOUR INSURANCE COMPANY - Let us work directly with your insurance company to get your loss covered.
When disaster hits, the last thing anyone should have to worry about is what comes next. At Tidal Wave Response, we built this company around the belief that people in crisis need a team that shows up fast and does the work right.
We are a restoration company that specializes in emergency property response and remediation. We handle the situations that upend ordinary life, like a flooded basement at 2 a.m. or storm damage that shuts down your business. Our job is to bring order back to chaos, and we take that responsibility seriously.
Our mission is to restore properties and protect people with honesty, speed, and craftsmanship. We want to be the resource that local families and businesses can count on when things go wrong. Our goal is to guide people through one of the most stressful experiences of their lives with clear communication and lasting results. Restoration is a service to the community, and it requires a standard of care that reflects that. Every call we take is someone's home or livelihood, so we treat it that way.
Hi. I don’t know where to start. John and Tidal wave his company were and still are a blessing from my Lord. One morning in January of this year I went down stairs and stepped in a puddle of water it was flooded. I also passed out. This was the second one in less than a year. I stood there for a minute and just cried. All I could think of was my insurance company may not take care of it a second time even if it was for a different leak. The last claim they paid out $23,000 for…
John Mayer, Principal of Tidal Wave Response, and his project management team, lead by Colin Galubinski, has completed the restoration of my home in record time. The work included, but was not limited to the following: 1) Professional water leak detection 2) Professional plumbing that removed the concrete slab and backfill material, found and repaired the PEX cold water pipe 3) Backfilled and placed concrete to finish grade 4) Packed the furniture to storage. Restored the furniture without incident nor damage. 5) Dehumidified and removed the damaged carpet and hardwoods. 6) Cleaned the concrete surface and installed the new hardwoods.…
I have worked in sales and also have experience in launching my own business. It is rare that you find a company that genuinely has your best interest in mind. Not only was John helpful outside of his business’ expertise, but he sent Chris to do a *free* evaluation of our water damage. John and Chris were both genuine and personable. They cared about what our situation was and they weren’t looking to get any sort of “fee” for their time. These are the kind of people you trust to handle big, catastrophic water damage to. I have previously had…
While others might categorize John as a fast talker, but on the other hand. I saw a man that's passionate about his business and willing to help others elevate their present situation. In early December 2022, our laundry room floor and wall got water damaged due to leakage from the hotline pipe, and other rooms got impacted due to water spreading. So, I reached out to John and he assured me they'll do everything within their power to get our house done before Christmas day. Boy was he right! John and the tidalwave response team were professional, helpful and got…
We did not plan to renovate our terrace level but when the hot water heater leaked and flooded the entire area, Tidal Wave was recommended to us by the plumber who installed the new hot water heater. John, the owner was at our house the same evening and mitigation started early the next morning. The crew professionally removed wet drywall, flooring, and baseboard. Fans and dehumidifiers ran for several days and then the fun began. With Colin's help we were able to choose updated flooring, repaint a color of our choice, and new trim was installed. Everything was completed professionally.…
Wow incredible company! I had a water damage that destroyed my entire main level. John and his team are very quick and efficient. When I was looking on google, tidal wave response was the only water restoration company with a 5 star review. Highly recommended using tidal wave response!!
I had a flood in my downstairs living room. It was devastating. John with Tidal wave was very professional. He had his team show up immediately to get the job done. Great work Tidal Wave. I'm definitely going to refer you to others.
Thank Goodness !!! Johnny on the spot! We had a pipe ruptured in the ceiling and we were looking for a 5 Star Rated Water Restoration company . Johnny came out with a Thermal Camera and found the pipe spraying behind the wall. I wish I would have called him sooner . My wood floors were so damaged by the water, they all will need to be replaced. We highly recommended Johnny with Tidal Wave. Very knowledgeable and even helped us start a claim with our insurance ..
Had a shaky start with this particular project but I must say the owner took charge and corrected all the remaining issues. I will say that this particular job was the absolute worst I have taken on in 45 yrs. My hat is off to Mike and his crew and Allan was superb in making sure everything was done correctly. Thank you for your follow-up on this project guys. And Allan thank you especially for your thoroughness in making sure it was completed correctly.
Unfortunately, my water heater was old, cracked, and leaking water onto the supported area in my garage. I needed to replace the water heater with a new one, but the plumber told me that in order to meet the city code, I would have to handle the water damage first. I called out tidal wave (who I’ve worked with before), and they came out the very next day to cut out the affected area and treat for mold. This is my second issue with water in my house and tidal wave has taken care of both issues. They are fast,…
A company's values are only worth something if they show up in the work. Here is what we hold ourselves to:
Integrity. We tell you what we find, what it will take to fix it, and what it will cost. There’s no upselling or manufactured urgency. If the scope of a project changes, you hear about it immediately, before anything moves forward.
Urgency. Water damage compounds by the hour. Mold begins to develop within 24 to 48 hours of moisture exposure. We don’t have the luxury of moving slowly, and neither do you. Our response times reflect that reality.
Craftsmanship. We hire and train people who take pride in their work. Every technician on our team understands the job is only finished when the property is genuinely restored.
Transparency. The insurance and restoration process is complicated. You shouldn’t have to deal with either one alone or in the dark. We walk with our clients through every step and make sure they understand what’s happening and why.
Respect. Your home is not a job site to us. It’s your space and your life. We treat every property we enter with the care it deserves.?
Tidal Wave Response offers comprehensive water damage restoration for residential and commercial properties. Our core services include flood damage cleanup, mold remediation, storm damage response, and structural drying and dehumidification.
Water removal is usually the first and most urgent step. Standing water causes structural damage fast. It also creates conditions for mold growth, air quality problems, and secondary damage that can expand the original loss. We move quickly, document thoroughly, and never cut corners in the drying process.
We also work directly with insurance carriers from the start. Our estimators understand how to document the full scope of a loss accurately so your claim reflects what happened to your property.?
Working with us starts with a rapid, in-person assessment. We use professional equipment to identify what is happening inside your walls and floors. From there, we build a clear scope of work and walk you through it before we begin.
Throughout the project, you have one dedicated point of contact. You will not be passed between departments or left wondering about the status of your property. When our team wraps up, we do a final walkthrough with you to confirm everything meets your expectations and ours. Thorough water removal at every stage is non-negotiable. We monitor moisture levels until the structure is fully dry.
Most professional restoration companies have access to the same equipment. The difference is people and process. Our team is trained, certified, and experienced in water damage restoration, from simple jobs to those that require serious problem-solving. They are chosen for how they treat people under pressure. We built Tidal Wave Response to be the company we would want to call if we were the ones standing in two inches of water. When you need us, we are ready.
Tidal Wave Accepts All Insurance Claims. Call Us Before Calling Your Insurance Company to Get Your Loss Covered With Us.
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