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How to File a Water Damage Claim

  Mar 21 2021

How to File a Water Damage Claim

Water can flow, water can crash, and water can tear apart your property one drip at a time. It goes without saying that water can be as destructive as it is a source of life, and property owners know this very well. If your property has experienced water damage, then you are probably wondering what it is going to cost you. Fortunately, you likely have property insurance that should cover a significant portion of the costs. Of course, it depends. This article brought to you by Tidal Wave Response is going to run through the water damage claim filing process. Tidal Wave Response is a water damage restoration company and we are always happy to address any of your questions or concerns regarding water damage.

Prevent Additional Damage

Before we get started on the insurance claim, let’s make sure that damage does not build up. We recommend that you turn off the water supply, salvage valuable personal property, remove excess water, and otherwise prevent additional damage. In the meantime, call a water damage restoration company like Tidal Wave Response to have a specialist dispatched to your location as soon as possible. Time is of the essence during an emergency. The sooner you get started on cleaning up, the less damage you will have to deal with. There are also other benefits of calling Tidal Wave Response before calling the insurance company, which we will explain later.

Review Your Insurance Policy

We hope that you had evaluated your insurance policy before you signed on. Still, there may be sections that have been changed. Review your insurance policy to evaluate the details and determine what is covered and what is not. There are certain situations that are not covered by the insurance. Understanding the policy will give you an idea of where to focus your energy in terms of prioritizing recording, documenting, and repairing damages.

Document the Damages

Calling the insurance company first might seem like the intuitive thing to do, but having an inspection done by a third-party before the insurance agent arrives can save you from getting low-balled by the insurance company. Instead, make sure to call Tidal Wave Response to have a contractor inspect the damage and determine the scope and amount of damage as an objective and non-bias third party. Our specialists will take pictures, videos, and document the damage to your property. This evidence will support your claim and bolster your chances of getting maximum insurance coverage.

Contact Your Insurance Provider

Once you have documented the damage, contact your insurance provider to talk to a representative. They may either ask for details over the phone or send an agent to get information in person, or they may do both. In any case, have your evidence ready so that there is no contention. After all, your insurance provider will not want to pay any more than it feels it needs to.

Call Tidal Wave Response for Assistance

Tidal Wave Response is your local water damage restoration company with response times of under 25 minutes. We offer 24/7 emergency service, accept all insurance claims, and even assist you in submitting your claim!

Tidal Wave response
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15-25 Minute Response
Our Five-step Water & Fire Restoration Process:
  • Inspection and assessment
  • Protect your property from further damage
  • Water damage remediation
  • Smoke and soot removal
  • Restoration of the property

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  • We Accept All Claims


    Tidal Wave Accepts All Insurance Claims. Call Us Before Calling Your Insurance Company to Get Your Loss Covered With Us.

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  • Insurance Claims


    When Tidal Wave assists you in submitting your claim, the coverage amount is GUARANTEED or WE PAY THE DIFFERENCE!

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  • Water Damage Repair

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    Get $50 off your water damage repairs. Excludes insurance claims. Call us now to schedule emergency damage restoration services.

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Tidal Wave Response

Need Help Restoring Your Property After a Flood or Fire? Call Tidal Wave Today. Are you in need of professional restoration services following a flood, fire or natural disaster? Then call the experts at Tidal Wave. Our team of highly trained technicians are ready to help for water, fire, smoke, sewage, toilet backup, cleaning, damage restoration and removal in Atlanta, Roswell, Alpharetta, Sandy Springs, Marietta, Dunwoody, Kennesaw, Lawrenceville, Cumming, Lilburn, Buckhead, Brookhave, GA and all nearby locations.

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